Your Application is Currently in Process
No further action is required from you, please relax and rest assure that our team is processing your application. Your emails are welcome, but you definitely do not need to remind us.
What is next?
Our team is currently verifying your application;
Once your application is eligible and verified, ITCA notifies you to finalise the process & proceed with shipping of the regular application.
If your application is not accepted, you are going to receive a notification email for the reason in details and your payment will be refunded..
if you have opted for the regular processing option, your document will be shipped within 24-48 hours. If you chose urgent processing, the document will be shipped within 12 hours from now.
Please expect another email confirming that your International Driving Document has been processed and shipped. The email will contain tracking information for the shipment, except for the free International Shipping to Europe nither the soft copy application.
When should I expect it?
Once your ITCA IDD is shipped, you will receive an email with the shipment tracking code information, unless you have opted for Free International Shipping (regular post mail); no tracking information is available for this method.
The average wait time:
Free International Shipping: No Tracking Information
2-4 weeks to Europe
8-12 working days to Asia
8-10 working days to the rest of the world
5-7 working days to Asia and Africa
4-6 working days to the rest of the world
I Have entered wrong information, How can I amend?
You must write to us ASAP no longer than 6 hours with all amendment to Help Desk with reference to your GRN or first and last name. This email is dedicated to amending the information.